Get Business Dashboard Report

Get an executive snapshot of ratings, reviews, sentiment, benchmarks, presence, and recent reviews.

get_business_dashboard_report

Description

Returns an account dashboard with all-time and last-30-days performance. Use it for a broad overview of business health or an industry benchmark comparison.

Parameters

This tool has no parameters. It automatically uses the authenticated business.

Example Usage

How is my business doing, and how do we compare with the industry benchmark?

Example Response

{
  "allTime": {
    "avgRating": { "percentChange": 2.4, "rating": 4.6 },
    "benchmark": {
      "industryRating": 4.2,
      "industryReviewCount": 285,
      "percentChange": 9.5,
      "rating": 4.6
    },
    "custCommn": { "reviewRequest": 3200, "reviewRequestSms": 1800, "shareReview": 45 },
    "reviewCount": { "count": 742, "percentChange": 12.1 },
    "sentiments": { "negative": 64, "neutral": 81, "positive": 597 },
    "visitors": { "reviewSite": 402, "website": 1210, "total": 1612 }
  },
  "last30Days": {
    "avgRating": { "rating": 4.7 },
    "benchmark": { "industryRating": 4.2, "industryReviewCount": 24, "percentChange": 11.9, "rating": 4.7 },
    "custCommn": { "reviewRequest": 185, "reviewRequestSms": 96 },
    "reviewCount": { "count": 68, "percentChange": 8.0 },
    "sentiments": { "negative": 4, "neutral": 7, "positive": 57 },
    "visitors": { "reviewSite": 3, "website": 140, "total": 143 }
  },
  "negativeReviews": [
    {
      "comments": "The appointment started later than expected.",
      "rating": 2,
      "response": "Thank you for the feedback. We are reviewing our scheduling process.",
      "reviewDate": "Jul 18, 2026",
      "reviewId": "review-1001",
      "reviewUrl": "https://example.com/reviews/review-1001",
      "sourceType": "google"
    }
  ],
  "positiveReviews": [
    {
      "comments": "Friendly staff and a smooth visit.",
      "rating": 5,
      "response": "Thank you for your kind feedback.",
      "reviewDate": "Jul 22, 2026",
      "reviewId": "review-1002",
      "reviewUrl": "https://example.com/reviews/review-1002",
      "sourceType": "google"
    }
  ],
  "syndication": {
    "presenceCount": 12,
    "reviewDistribution": [
      { "count": 548, "name": "Google" },
      { "count": 194, "name": "Birdeye" }
    ],
    "reviewListings": [
      { "id": 2, "name": "Google", "url": "https://example.com/acme-dental" }
    ]
  }
}

Response Fields

Field	Description
allTime	All-time rating, review count, sentiment, benchmark, communication, and visitor metrics
last30Days	The same metrics for the last 30 days
negativeReviews	Recent standout negative reviews
positiveReviews	Recent standout positive reviews
syndication	Listings presence, review distribution, and review listing data

Notes

• Reviewer identity is removed from sampled reviews. Use review content for analysis without attempting to identify or profile reviewers.
• visitors is { reviewSite, website, total }, not a flat count — confirmed live in both allTime and last30Days.
• last30Days.avgRating.rating and last30Days.reviewCount.count can both be 0 even when last30Days.visitors.total is non-zero — this is a genuine “no reviews this period” result, not a broken metric. Don’t read rating: 0 as a zero-star average.
• positiveReviews/negativeReviews entries can include additional source-dependent fields not shown above (for example status, sentimentType, title, businessName) and sourceType values beyond the major platforms (for example Doordash, Wordofmouth).